TERMS & CONDITIONS
Returns Policy
Under the United Kingdoms distance selling regulations, if you have received goods and have simply changed your mind about purchasing them, you may return goods for credit subject to the following conditions:
- you inform me within seven working days of receipt of the product(s).
- you return the item(s) within 14 days.
- goods are returned in good condition and in the original packaging.
Damages
Full refunds or exchanges will be made for any items lost or damaged during transit. To qualify please keep all packaging and/or artwork as delivered and notify me within 24 hours of the item arriving by phone/email. I advise all customers to open the parcel and check it has got to you in perfect condition, refunds cannot be given if it has been signed for. If this does happen please contact me.
To qualify for the refund I require that:
- You send all items back using our approved courier, Parcelforce. Any items are returned within 14 days.
Sending images
By sending images you are automatically acknowledging that you either own the copyright yourself or have written permission from the person or parties that own the copyright, so that I can paint your order.
Site security
All online payments are taken through Paypal so are completely safe and secure. For more information visit the Paypal website for full details.
Copyright Notice
All images are protected and are the copyright of the artist, Sophia Butler of Sophia B Divine © 2008. All rights reserved. Any redistribution or reproduction of part or all of the images contained on this website in any form is prohibited. You may not, except with the artist’s written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. If you wish to obtain a license to use any of the images contained within this website please contact sophiabdivine@gmail.com or telephone 07800 590 262.